COVID-19 Clinic Protocol:
» Click here for our new intake form. We recommend you print out the form to fill out in advance or email your completed form at least 12 hours ahead of your scheduled appointment time.
» Everyone is required to wear a face mask while at the spa clinic. Please bring a mask with you.
» Appointments available in New Westminster or through telecommunication;
» When contacting us with your preferred appointment time, we will verify your appointment date and time by text or email. Please confirm receiving your appointment notice.
» Payment is due at time of service.
» Cash, Visa, Mastercard, Amex, e-Transfer, PayPal, cheque, redeeming a gift card, and Square Payment are accepted.
» We direct bill to Pacific Blue Cross, as well as 10+ extended health insurance providers via TELUS Health, including Desjardins, Great West Life, Manulife, and Sun Life Financial, for the portion of the fee that your plan covers. You are responsible for the remainder of the fee. You are encouraged to invoice your extended health plan yourself.
» An initial session (45-60 minutes) is required of all new clients, those returning after 12 months, or after recent significant health changes.
» Subsequent sessions are generally for 45 minutes. Longer sessions that can be beneficial in some cases may also be arranged.
» 24 hour cancellation notice is required or full fee will be billed.
» Subsequent sessions are generally one week apart.
» 5 sessions within two months recommended as a treatment program for chronic conditions. Plan ahead!